This article details the pricing standards for international air, land, and sea letter services, including specific costs for letters, postcards, printed materials, and small parcels. It categorizes these into different groups and highlights the main countries and regions served, helping readers better understand international mailing fees.
This paper delves into the dilemma of choosing between 'registered' and 'unregistered' international small packets for cross-border e-commerce in China, analyzing their differences in tracking capabilities, risk protection, and timeliness. It proposes a three-dimensional evaluation model based on product value, time sensitivity, and country risk. The importance of flexible service combinations, customer experience, and technological empowerment in the selection process is emphasized, aiming to help sellers make more informed decisions, achieve cost control, and improve efficiency. Ultimately, the goal is to optimize shipping strategies for enhanced business performance.
With the rapid growth of e-commerce, the express industry faces numerous challenges, particularly regarding service quality issues stemming from the franchise model. Consumers frequently experience delays, misdeliveries, and lost packages, with many express deliveries being returned due to the closure of regional outlets. While the franchise system has promoted industry development, it has also led to service disruptions as franchisees prioritize their own interests. Moving forward, the express industry needs to transition towards a self-operated model to enhance service quality and overall efficiency.
Alipay has launched the 'My Express' feature to tackle the challenges of sending parcels. This feature includes package tracking, cash on delivery, and shipping services, allowing users to place orders and pay for their deliveries with ease. Currently, it supports several courier companies and plans to expand to more e-commerce platforms in the future, enabling one-click logistics information inquiries and significantly enhancing the delivery experience.
This article analyzes the time standards and processes for identifying lost items in international air freight. It introduces the regulations of different logistics providers, the criteria for determining lost goods, and the steps for filing lost item complaints. It aims to assist cross-border e-commerce sellers in clearly identifying and responding to potential lost item situations, thereby improving operational efficiency.
This article provides an in-depth analysis of the Amazon FBA lost shipment claim process, covering four main claim scenarios: inbound discrepancies, loss/damage during return shipping, buyer returns not received, and loss/damage in storage/delivery. It also explains how to calculate compensation amounts and highlights important claim considerations. The goal is to help sellers understand the claim requirements, prepare necessary documentation, improve claim success rates, protect their rights, and avoid violating Amazon's policies.
This article recounts the humorous four-day journey of a Totoro doll through express delivery. It shares tips and answers common questions about sending packages, emphasizing the crucial role of express delivery in conveying emotions and the unpredictable nature of life. Through this unique experience, the author appreciates the emotions and stories conveyed through express delivery even more. It highlights the importance of careful packaging and clear communication to ensure a smooth and positive delivery experience.
This article details the application process for compensation for returns of goods purchased through Coupang's purchasing agent service. For refunds less than 100,000 KRW and cases where the item is not returned, sellers can apply for compensation within 14 business days after the return is accepted via a designated URL. When applying, correctly select the submission type and pay attention to the supported courier companies for automatic collection. Mastering these tips can effectively minimize losses and increase the success rate of your application.
Cross-border e-commerce freight forwarder 'thunderstorm' events are frequent, leaving sellers facing the dilemma of losing both money and goods. This article analyzes the causes of these 'thunderstorm' events and proposes measures for sellers to cope with the risks, including choosing reputable freight forwarders, signing detailed contracts, and purchasing transportation insurance. Additionally, it introduces the Amazon QA video reply feature, providing sellers with a new way to enhance product display.
This article details how Amazon FBA sellers can proactively track lost inventory in warehouses and effectively file claims for reimbursement. By utilizing Amazon's backend tools, creating cases, and monitoring their status, sellers can maximize their chances of recovering losses due to lost inventory. The article emphasizes the importance of meticulous operations in improving overall profitability. It covers the steps involved in identifying discrepancies, documenting losses, and submitting accurate claims to Amazon for compensation, ultimately helping sellers recoup lost revenue and maintain a healthy bottom line.
